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Frequently Asked Questions

Who Is BetGold?
Is BetGold a Licensed Wagering Service Provider?
What Hours Does BetGold Operate?

Account Management & Verification

How Do I Open a BetGold Customer Account?

Why Do I Have to Verify My Identity and How Do I Do It?

How Do I Retrieve a Forgotten Password or Username?

Banking

How Do I Deposit Funds?

How Do I Withdraw Funds?

Is My Money Safe with BetGold?

Wagering

What Happens if One of the Horses I Backed is Scratched?

What Are the Minimum and Maximum Bet Limits?

What If I Make An Error When Placing A Bet?

Privacy & Security

Are My Personal & Transactional Details Secure?

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Must be 18+
Stay in control. Gamble responsibly.
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What are you really gambling with?

For free and confidential support call 1800 858 858 or visit gamblinghelponline.org.au

For South Australian residents, BetGold's gambling operations are governed by South Australian Gambling Code of Practice.

BetGold is a licenced Queensland Bookmaker and regulated by the Queensland Racing Integrity Commision (QRIC)

You can choose to Self-Exclude from all licensed bookmakers in Australia. Visit www.betstop.gov.au for more information.

Betting System by GenerationWeb 201 (GenerationBet v1.7)

Betstop
You can self-exclude from all legal online and phone wagering throughout Australia via Betstop - the National Self-Exclusion Register. You can visit BetStop at: www.betstop.gov.au

© BETGOLD PTY LTD. All bets accepted on behalf of BETGOLD PTY LTD (A.B.N. 38 161 782 494) licensed in Queensland is the Queensland Racing Integrity Commission.

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